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NetEase Portal Site Accessibility Design

NetEase (163.com) is a mature and large-scale portal website that has been in existence for over 20 years. The website has a large amount of information, comprehensive content, multiple branches, with news content as the main focus, and numerous advertising modules.

Improving readability and comprehension

Increased line spacing, paragraph spacing, image size, video size and clickable area size

Solution Breakdown

Removal of distracting advertisements

Reading screen feature for easier comprehension

Shortcut keys for navigation and access to features

Role

User Research, UX design

Duration

1 Month

Team Size

2

Tools

Sketch

Facilitating user engagement and sharing

Back to top button for easy navigation

Solution Breakdown

QR code for WeChat sharing, allowing users to easily share content with family and friends

Accessibility toolbar for easy access to all features and options

Design Process

Empathize

In the empathize stage of the design process, I delved into comprehensive secondary research and familiarized myself with the WCAG accessibility standard. Through extensive exploration of the community and relevant resources, I gained valuable insights into computer-related inaccessible illnesses and their impact on website usage.

Process Analysis

Prototype

In the prototype stage, I translated the insights gathered from the empathize stage into tangible design solutions. Collaborating with another designer, we transformed the identified pain points and accessibility needs into detailed wireframes for 163.com.

Process Analysis

Enhancing visual accessibility

Color palette options for different types of visual disabilities

Solution Breakdown

Cross-line and larger cursor options for users with visual impairments

Zoom in/out feature to make content more readable

The Problem

As its user base has grown older, the website has become less accessible and user-friendly for elderly users who may have difficulty navigating the website.

The Goal

The project aimed to ensure that the website's loyal users can continue to access and enjoy its content despite any age-related limitations, visual impairment, and motor disability they may experience.

All text shown in the images has been translated from Simplified Chinese to English for the purpose of this showcase.

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